Customer Service:
Our customer care center representatives can provide payoff information, payment history and due dates, and assist with updating your account at any time. If you need further assistance, please feel free to contact us anytime.
Please have your account or social security number ready when calling.
Main Number: Toll Free (866) 989-9688
Customer Service: custsvc@pelicanresourcegroup.com
| Business Hours: |
Monday - Friday: 9am-8pm EST |
| |
Saturday: 9am-6pm EST |
Customer Emergency Line: Toll Free: 866-989-9688 x5
Payments:
Pay by Mail
Click here to find out the details of mailing in your payment. We accept mailed money orders, cashier's checks and personal checks. For safety and tracking purposes, we are unable to accept cash.
Pay by Cash (MoneyGram®)
MoneyGram® is Pelican Resource Group's preferred wire transfer option and is considered certified/guaranteed funds. Payments should post to the customer's account within 24 hours after payment is made. Click here to find out the details of making a payment via MoneyGram®.
Pay by Phone (Debit / Credit Payment)
Pay by Phone is a simple and easy way to make your payments on time. Call us Toll Free at (866) 989-9688 x 3 to make a payment by Debit or Credit Card. Click here to find out the details of making a payment via Phone.
Please be aware that if your vehicle is currently disabled due to non-payment and you are making a payment during non-business hours, your vehicle will remain disabled until the start of the next business day. Please contact customer service during business hours if you have any questions (866) 989-9688 x3.